After-Sales Care
Any assistance you need—wherever, whenever.
Service throughout the entire lifespan of your product
Our After-Sales Department will help you if you have any questions or problems – the range of services at your disposal includes everything from start-up to product returns.
If necessary, a member of our staff will be on the site within a very short period of time to work together with you and to take care of your issues and interests. Our employees in after-sales service are not only experts—they are also qualified in many other specific areas. For example, our team includes experienced designers who are pleased to provide any additional packaging suggestions for any specific events.
Take care of your project. End-to-end.
Fast and personalized service
Every request is handled by a dedicated team that takes care of the entire process, from quotation to delivery at your doorstep.
Pre-After Service
We guarantee that our product will arrive intact with packaging made of carton and polyfoam. Also we suggest a 2% More or Less Clause.
Warranty coverage
Every project has different protection needs, which is why we offer a variety of flexible warranty.
Need support?
We're 24/7/365 at your service!
We want you to be satisfied! That is why we have developed service solutions that will support you even after your purchase. Partnership and reliability are the values that we live by in China. Should you need assistance, we are always at your disposal.
Consult Your Cosmetic Products Experts
We help you avoid the pitfalls to deliver the quality and value your products need, on-time and on-budget.